Thursday, April 1, 2010

Leaderful: Super Links to all posts in the series

Leaderful : The Power of Decentralized Organizations

Derived From...
Ori Brafman and Rod A. Beckstrom: The Starfish and the Spider

Leaderful: The Power of Decentralized Organizations

Review: The Spider and the Starfish


Is your organisation a Spider or a Starfish?


Can you spot the Starfish Organization? (Quiz)


Examples of Centralized and Decentralized Organizations


How Decentralization re-invented the Music Industry


The Five Things You Need to Create a Decentralized Organization


How to Decentralize Your Organization

How to Lead a Decentralized Organization


The Rules for Building a Decentralized Organization


Leaderful - Twit Rapper A-M

Leaderful Twit Rapper N-Z


Twit Rapper: The Movie


See other Twit Rapper movies


Get the full Book Rapper issue: Leaderful


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Wednesday, March 31, 2010

Leaderful: Twit Rapper The Movie

Leaderful: Twit Rapper, The Movie

Derived from...
Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider

Previously
Twit Rapper N-Z

http://www.youtube.com/watch?v=UDGOQHT0RYc



Get the full Book Rapper issue: Leaderful




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Tuesday, March 30, 2010

Leaderful: A book in 26 tweets: Twit Rapper N-Z

Leaderful: A book in 26 tweets: Twit Rapper N-Z

Derived from...

Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider
Previously
Twit Rapper A-M


Twit Rapper N-Z


3N
History of the Music Industry: Starfish > Spider > Starfish: Live travelling performers > Gramophone/Recording Companies > Napster


3O 5 Legs of Decentralized Organizations: Catalyst to start, champion to implement, ideology to follow, network to build, in small circles

3P
Two ways to decentralize your organization: Decentralize the customer experience and spin-off business units


3Q
Decentralize by letting your custom
er contribute: go DIY, crowdsource, give them voice, let them instruct others

3R
Centralized organizations build structure whereas decentralized ones use clear ideology as glue


3S
To fight a starfish organization: attempt to change it’s ideology or suggest it centralize. Otherwise decentralize yourself.


3T
Centralized organizations rely on scale to achieve big results. Starfish organizations thrive on being small.


3U
CEO’s might rule spider organizations. And, Catalysts inspire people to act. They suggest a course of action then let go.


3V In a spider organization it’s presumed the head knows best. Starfish organization spread knowledge rather than concentrate it.

3W
Spider organizations rely on command and control to standardize a
nd bring order. No wonder innovation struggles!

3X
In a starfish organization people are more likely to want to share their knowledge. Think Open Source code or Wikipedia.


3Y
WANT MORE? Get the complete @BookRapper issue: #Leaderful


3Z
Want even MORE? Follow @RodBeckstrom and Ori Brafman. And, buy their book! The Spider and the Starfish


Get the full Book Rapper issue: Leaderful

See other Twit Rapper examples

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Monday, March 29, 2010

Leaderful: A book in 26 tweets: Twit Rapper A-M

Leaderful: A book in 26 tweets: Twit Rapper A-M

Derived from...

Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider

Previously

The Rules for Building a Decentralized Organization


Twit Rapper A-M

3A Leaderful: The Power of Decentralized Organizations, Derived from: Ori Brafman and @RodBeckstrom The Spider and the Starfish

3B Big Idea: The internet + digital technology swings the pendulum to decentralized organizations: self-organizing with no one in control

3C Speed RAP: Spiders are centralized: ruled by the head. Starfish are not: no head, no one part in control

3D Your Challenge: Notice how centralized + controlling you are + the people around you. Loosen the reins: become a catalyst


3E Centralized organizations rely on a dominant leader. Decentralized organizations require some leadership from everyone.

3F Book Review: The future is decentralization and this book cleverly uses a potent metaphor to show us the way

3G Book Rapper Thinks... If you were going to design an organization from scratch today it would be decentralized/fusion.

3H Three Types of Organizations: Centralized, Decentralized and Fusion (a combination of both) – find your sweet spot

3I Centralization Examples: Spiders, Dictatorship, Military, Government, Sit-com, Typical Corporation, General Motors, Microsoft

3J Decentralization Examples: Starfish, The Internet, AA, Apache Indians, Terrorist Cells, Open Source and Peer to Peer Software

3K Fusion Examples: Reality TV, Wikipedia, Craigslist, Toyota, Skype, Ebay, GE

3L Spider organizations = Headquarters, someone in charge, knowledge/power in the hands of the few, rigid structure, clear division of roles

3M Starfish organizations = No headquarters, no one in charge, distributed knowledge/power, flexible structure, amorphous division of roles

Get the full Book Rapper issue: Leaderful


See other Twit Rapper examples

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Sunday, March 28, 2010

The Rules for Building a Decentralized Organization

The Rules for Building a Decentralized Organization

Derived from...

Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider

Previously

How to Lead a Decentralized Organization


RAP7: Leaderful Rules!
In the history of warfare,
when the technology changes, so do the tactics required to win. The Polish Cavalry charging German tanks was not a winning move. When organizations change from being top-down and centralized to networked, open systems of the starfish organization, the rules we play by need to change too.

Can’t beat ‘em...

To fight a decentralized organization we can attempt to change it’s ideology or encourage it to become more centralized. If that fails, t
hen our best chance is to join in and decentralize ourselves.

Not the head
When attacked, a decentralized organization will splinter and grow several more heads. There are ways to attack a starfish and chopping off it’s head is not one of them.


Spread of Knowledge

The presumption in spider organizations is that the head of the organization knows best. This top down approach belies the reality that people on the front line are often in the best place to know what is truly going on. In a starfish organization knowledge is spread rather than concentrated.


Smaller is Better

Centralized systems rely on scale to achieve big results.
Think big factories, big machines and big production. Starfish organizations thrive on being small. Skype upended AT&T and a college kid upset the music industry through Napster.

Enjoy Chaos Power

Centralized systems run on command and control, all in the name of bringing standardization and order to things. No wonder innovation is a struggle! A starfish organization enjoys chaos and is free to explore, innovate and create.


Catalyst Inspiration

CEO’s might rule but Catalysts inspire people to act. They suggest a course of action and then let go. Warning: Don’t turn a catalyst into a CEO or the whole network will suffer.


Ideology is the Glue

Whilst centralized organizations build structure, starfish organizations build ideology and define values. This is the glue that holds them together and inspires action.


Let me contribute

Top down, central control stifles the opportunity for people to contribute their thoughts. In a starfish organization people are more likely to want to share their knowledge and contribute. Think Open Source code or Wikipedia.


Measure Wellbeing

Centralized organizations pursue precise measurements of their results whereas starfish organizations are more difficult to measure accurately. The key is not to get a definitive answer, it’s more like monitor the general wellbeing of the organization.

Build Network Po
wer
The Network Effect says the p
ower of the network increases with the addition of each new user. In the physical world of phones and faxes, it takes time and effort to build the network. In the digital world, a new user can be added DIY in minutes. Ebay grows with each new buyer and seller.

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Saturday, March 27, 2010

How to Lead a Decentralized Organization

How to Lead a Decentralized Organization

Derived from...

Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider

Previously

How to Decentralize Your Organization

RAP6: The CEO and the Catalyst
Where a centralized spider demands leaders who take charge, the starfish requires a completely different kind of leader. Instead of a CEO, they need a Catalyst. Their qualities will be very different.

Leadership Quiz
Are you a traditional CEO-type leader or a Catalyst? Take our test to find out...


Catalyst Leadership Qualities
Here’s a list for you to consider...

Genuine Interest in Others

A CEO doesn’t really have to be genuinely interested in others, they can just bark orders. However, a peer or an equal cannot take that tack and expect to succeed.


Loose Connections

A CEO may have a team to call on to get things done whereas a catalyst will have an extensive network of diverse contacts.


Mapping

It’s not just who you know, it’s who they know and how they fit in the bigger picture. Catalysts look for potential advocates and map out possible relationships where everyone wins.


Desire to Help

Catalysts really do want to help you. It’s not always about what you can get from your contacts.


Meet People Where They Are

A traditional leader with command and control is more likely to demand action. When you’re running a team of volunteers or simply working with a decentralized group, this has less likelihood of success. The ability and willingness to empathize and meet others where they are at is more important.


Emotional Intelligence

Whilst essential for any successful person, the willingness to cede control and loosen the reins of command in a starfish organization requires a higher degree of emotional intelligence. One cannot rely on position or power for your identity.


Trust

If you can’t control the outcome and you can’t enforce errant behaviour, you need to focus on what you can influence: build relationships based upon trust.


Inspiration

To inspire action from people without personal gain, you need to instil inspiration. This is not about the people involved, it’s about the bigger purpose.


Tolerance for Ambiguity

A CEO may demand clarity but don’t expect it in a starfish organization. To be a great catalyst you need to be able to ride ambiguity as an opportunity for creativity and innovation.

Hands-Off Approach

The CEO is often the centre of attention whereas the catalyst gets out of the way and let others step into the breach to drive the organization forward.


Receding

Whilst a CEO may bask in the glory of victory, a catalyst is likely to have already left. A catalyst who stick around too long risks becoming a CEO and stifling growth by centralizing operations.

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Friday, March 26, 2010

How to Decentralize Your Organization

How to Decentralize Your Organization

Derived from...

Ori Brafman & Rod A. Beckstrom; The Starfish and the Spider
Previously

The Five Things You Need to Create a Decentralized Organization


RAP5: Creating Fusion

To fuse the best of spiders and starfish two primary strategies are available.
Firstly, decentralize the
customer experience by letting them have a role in business.
Secondly, decentralize internal parts of the business into separate independent business units.
Here’s some suggestions as how you can decentralize your organization.


➊ Decentralize the Customer Experience
The Playgroun
d
Creating a Fusion Organization is like building a playground.
First, you need to add a slide, then a swing, a climbing frame and make sure you build a fence around the playground.
Second, we want the kids to play fair so we need to make some rules.
How about... only one person on the swing at a time, no kicking, no foul language...

Third, we want to let the kids play.
That’s it, just let ‘em go and enjoy themselves.


Three Steps to C
reating a Fusion
  1. Create the Structure : Define the system or process of the organization. Ebay built a website; Big Brother built a house and Skype built peer-to-peer software.
  2. Design the Cultural Rules : Share your ideology and design some rules to represent it. Ebay has feedback points to build trust; Alcoholics Anonymous has the 12 step process and the Internet has software standards.
  3. Let People Play : That’s it just let ‘em loose... Ebay provides DIY tools for buying and selling; Skype lets you make calls to who ever you want and Amazon lets customers make recommendations.
➋ Spin-off Business Units
  • Run the business unit ‘as if’ they are stand alone businesses with their own profit/loss statement.
  • Start by spinning off a project team.
  • Give them a separate budget, separate facilities and their own team.
  • Encourage them to be innovative and create their own objectives.
  • Let them establish their own cultural rules.
  • Let business units compete against each other paying full retail prices for services.
Actions: How to let your customers contribute...
  1. Instruct : Let customers provide instruction to others through a forum or a wiki eg Quicken, Adobe
  2. DIY : Give your customers tools to help themselves or help you, For instance, let customers police your website eg Ebay, Wikipedia
  3. Create : Let customers make their own products or serve themselves eg IBM’s support of Linux, Sun Microsystems making its software open-source
  4. Shape : Let customers shape your products eg Google’s Page Rank/News - user habits define the rankings; Brewtopia lets users design their own beer
  5. Voice : Give your customers a voice eg Oprah’s Book Club and Amazon’s Recommendations

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Thursday, March 25, 2010

The Five Things You Need to Create a Decentralized Organization

The Five Things You Need to Create a Decentralized Organization

Derived from...

Ori Brafman and Rod A. Beckstrom; The Starfish and the Spider

Previously

How Decentralization re-invented the Music Industry


RAP4: Five Legs
A decentralized organization stands on five legs.
Just like the starfish, you can lose one or two of them and still function.
For best results, five legs working together are better than less.


Catalyst
A Catalyst initiates the project by creating and sharing the ideology, they lead by example and then fade into the background.
They let go of control and allow the organization to become it’s own entity.
A catalyst is like an architect who designs the organization but never moves into the finished building.
They give the users the power to decide and they transfer ownership and responsibility to the circle.


Champion

A starfish organization needs 2 types of people, the catalyst to get things started and the champion to implement.
The Champion is relentless in pursuit of an idea - they take it to another level.
They’re like a bull terrier with a bone - they just won’t let go.
A Champion will tell everyone about your idea, they’re a natural sales person.


Ideology

Why would you contribute to Wikipedia or Open Source software?
You don’t get paid - at least not in dollars.
Your reward is being part of a movement or forwarding an ideal.
Ideology is the glue that holds it all together.
What is your mission?
The ideology of Alcoholics Anonymous is represented by the 12 step process.
Virtual or online starfish organizations may have less dependence on an ideology because the commitment to join is less involved and this does not lessen its importance.
In a typical corporate environment where dollars rule, the commitment to shared values and common belief is less important.
Many corporates cling to misfired mission statements in the hope of lighting the fire of idealism in their employees.
Gen Yer’s in particular are not interested in this.
Give them something to truly believe in!


Circles

Small cells or independent and autonomous circles of members are the core of a decentralized system.
They need to be exclusive not open.
Once accepted you’re an equal member and expected to pull your weight and contribute to the best of your abilities.
In a physical setting, 14 is a useful rule of thumb for a cell size to maintain an effective bond.
In virtual or online cells, the number can increase although the bond will naturally be less.
When a circle becomes too big it enables free-rides or destructive behaviour.
Given there are no rules or power to enforce, personal responsibility and face-to-face accountability are crucial.
Trust is created by applying norms based upon standards, models or process.
Ebay feedback points are the marker of trust in their starfish organization.

Network
It may not be easy to start a physical starfish organization from scratch.
It’s much easier to piggyback on to an existing network or build an online viral organization via the internet.
Critical mass is important - the power of the network increases with each additional member.
Also, designing a meme or a way to pass on the ideals and values is critical to entice new participants.
In the short term, it is easy to rule top down giving orders and expecting members to follow.
Some will, some won’t.
Ultimately, this limits creativity and involvement which will strangle the growth of the organization in the long term.
A decentralized starfish organization is more open to innovation because it is not structured or attached to a fixed approach.
The adoption of new ideas versus force and power allows the network to grow more rapidly.

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Wednesday, March 24, 2010

How Decentralization re-invented the Music Industry

How Decentralization re-invented the Music Industry

Derived from...

Ori Brafman & Rod A. Beckstrom; The Starfish and the Spider

Previously

Examples of Centralized and Decentralized Organizations


RAP3: The Music Industry Pendulum
The story of the music business shows how industries swing from decentralized to centralized and back again.
It’s a useful reminder for your industry and the context of ‘The Starfish Era’ in which we are living.



Prior to recorded music, travelling performers operated independently as they sang their way across the country.

Then Edison’s invention of the gramophone changed all that - he allowed you to take music home with you and as a result numerous independent record companies emerged to tap into the demand for sound and new found profit.


The pendulum soon swung away from the independent
musicians to be taken over by the recording companies who were able to create a star simply by publishing their records and scoring radio airplay.
By the end of the 20th Century, 80% of the global record industry was dominated by just five companies.
To get anywhere in the music business you needed a recording contract and for this you needed to join one of these major players.
Centralized power was held in the hands of the few.
Then, as quickly as the gramophone and radio had created the music industry, the internet provided the means to dismantle it.
The internet was decentralized power in the hands of the many, a
nd it naturally decentralized the music industry one swapped song at a time.

The shift started in Shawn Fanning’s college dorm room.

He created a simple piece of software that allowed users to swap files.
It seemed innocent enough and yet this birth of Peer to Peer software started a revolution.
Fanning’s software became the infamous ‘Napster’ and it’s effect on the music industry was devastating.

Over a five year period from 2001 to 2005, revenue from the major music industry players had fallen by 25%.
CD sales were spiralling downwards.
Sales weren’t being transferred to any new players, Napster wasn’t making the money.
Sales were simply disappearing.

As with any change toward a decentralized structure, profits will decrease - perhaps that’s why we hear so little about decentralized organizations in our business schools?
At first, the music industry didn’t know what to do.
Their sales were dropping but they couldn’t figure out why.
They couldn’t spot their new enemy.
It wasn’t like another giant corporation had muscled into their turf.
No, it was a bunch of kids swapping their music over the internet.


The music industry did the only thing they knew to do, they went to court to put Napster out of business.
In the past this would have worked, but they were up against a phenomenon that was operating out of a different paradigm.

Eventually, they had Napster closed down but all that did was force new, even more decentralized organizations to pop up.
Napster was a relatively easy target because they could shut their servers down.
But along came Kazaa, then Kazaa Lite, then eMule which was open source peer to peer software - no one owned it, no one person created it and it didn’t live in a specific location.


The music industry has now adopted a new path.
They know they cannot beat the music pirates.
Even more so, they know that the Achilles heel of a centralized organization is a decentralized one and that is precisely the point of this book.


Action: Where is your Industry at?
  • Is your industry heading toward centralization or decentralization?
  • What are the threats and opportunities on the horizon to swing the pendulum the other way?

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Tuesday, March 23, 2010

Examples of Centralized and Decentralized Organizations

Examples of Centralized and Decentralized Organizations

Derived from...

Ori Brafman & Rod A. Beckstrom; The Starfish and the Spider
Previously

Can you spot a starfish organisation? (Quiz)


RAP2: The Pendulum Swings

In the Industrial Age, the top-down controlled hierarchies of centralized organizations were dominant.
In our Information or Knowledge Age, inspired by the decentralized structure of the Internet, a swing toward loosely connected networks or cells is becoming more common.
The immediate future suggests a flood of hybrid organizations that will change our view of organizational structure and leadership. Here's some examples of each type of organization...

Centralized
  • Spiders
  • Dictatorship
  • Military
  • Government
  • Television
  • Typical Corporation
  • General Motors
  • Microsoft
Decentralized
  • Starfish
  • Our Brain
  • The Internet
  • Alcoholics Anonymous
  • Apache Indians
  • Terrorist Cells
  • Open Source Software
  • Peer to Peer Software
Fusion
  • Big Brother
  • Wikipedia
  • Craigslist
  • Toyota
  • Skype
  • Ebay
  • GE

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Monday, March 22, 2010

Can you spot the Starfish Organisation? (Quiz)

Can you spot the Starfish Organisation? (Quiz)

Derived from

Ori Brafman & Rod A. Beckstrom; The Starfish and the Spider

Previously

Is your organisation a Spider or a Starfish?


Quiz: Spot the Starfish
Would you re
cognize a starfish if you met one in the street?
Here’s a quick challenge for you to spot the starfish organisation.
Read through the list and make a note as to which organisation
is a starfish and which is a spider.
Once you've done this you can read the rest of the post for the answer.
  • Wikipedia or the Wall Street Journal?
  • Telstra (traditional telephone company) or Skype?
  • Barack Obama or Hillary Clinton?
  • The Spanish Conquistadors or The Apache Indian?
  • GE or GM?
  • Microsoft or Linux?
  • Al Qaeda or the US Military?
  • Self-service or DIY?
  • Ebay or Google?
  • Our Brain or Our Body?
  • Sitcoms or Reality TV?
  • The Internet or Television?
The Answers

Wikipedia or the Wall Street Journal?
Anyone can contribute something to Wikipedia on almost any topic (starfish). The Wall Street Journal relies on Editors to define what shall be written about and the tone in which it will be written. (spider)

Telstra (traditional telephone company) or Skype?
Telstra is a centrally controlled company (spider) whereas Skype is a starfish based upon peer-to-peer software.

Barack Obama or Hillary Clinton?
Hillary’s campaign focussed on big donations from a handful of key players and lobby groups (spider). Barack went online and sourced small amounts from lot of contributors (starfish).


The Spanish Conquistadors or The Apache Indian?
The Spanish were a centrally controlled army (spider) and had difficulty in defeating the loose network of Apaches (starfish).


GE or GM?

General Electric is comprised of a series of business units that compete against each other on the open market (starfish). In contrast, General Motors is one big spider corporation.


Microsoft or Linux?

Microsoft is a classic centrally controlled software house (spider). Linux is the opposite, open-source software that anyone can contribute to (starfish).


Al Qaeda or the US Military?

The spider structure of the US Military has struggled to combat Al Qaeda because it operates as decentralized cells (starfish). Where is Osama Bin Laden?


Self-service or DIY?

Both are starfish operations that allow the user to select their own goods and do it in their own way.


Ebay or Google?

Ebay has decentralized the customer experience letting them buy and sell between themselves (starfish). Google is a centrally controlled search engine with all the work done at their headquarters (spider).


Our Brain or Our Body?

The brain controls the body in a centralized (spider) way but functions in a decentralized way (starfish). For instance our memories are not located in one place.


Sitcoms or Reality TV?

In a sitcom the actors are told what to say, when to say it, and how to say it. Classic central control! (spider) In Reality TV, the actors do and say what they want within the confines of the game - a decentralized approach (starfish).

The Internet or Television?

The
Internet is the classic decentralized organization - no one owns it, no one runs it and you can post almost anything on it (starfish). Television shows are created by centralized organizations that control what you see and when you see it (spider). Time for a change?

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Sunday, March 21, 2010

Is your organization a Spider or a Starfish?

Is your organization a Spider or a Starfish? Derived from...

The Book:
The Starfish and the Spider
The Authors: Ori Brafman and Rod Beckstrom
Previously:
Book Review: The Spider and the Starfish


RAP1: The
Spider and the Starfish
At first glance a spider and a starfish seem to be similar with their
multiple limbs spanning from their core.
On further examination, they are very different in the way they
think and act in the world.
The same can be said for Centralized and Decentralized organizations.
They may appear on the surface to be similar yet are operating and thinking in completely different ways.


Action: Is your organization a Spider or a Starfish?






















Centralized

Spiders : Spiders are like humans, they have a head that’s in charge, a body with the essential organs within and a couple of extra legs.
Chopp
ing off the spider’s head is like killing a king or dictator, you destroy the ability of the organism to function and it dies.

Decentralized
Starfish : Normally, if you attack the head of anything you can defeat it, except starfish don’t have heads.
It’s central body doesn’t even control things.
It’s essential organs are replicated through each of its arms.
If you chop an arm off or cut it in half, the starfish doesn’t die, it simply re-grows.
Some species of starfish can even replicate if only one part of an arm survives an attack.
What’s even more interesting, for a starfish to move, one arm starts wiggling and the rest may or may not follow.
There is no central command making the decisions.


Fusion
In the business world there are no pure centralized or decentralized forms, most are a combination or fusion of both.
The key is to find your sweet spot.
Two primary styles are available.
Ebay is a centralized company that decentralizes the customer experience and GE is a centralized company that decentralizes internal parts of the business into separate independent business units.
Fusion is the way forward and the best mix will be the model that enables optimum results for the organization and its people, who turn up every day to get those results, for the good of all.

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Saturday, March 20, 2010

Book Review: The Starfish and the Spider

Book Review: The Starfish and the Spider

Ori Brafman & Rod A. Beckstrom; The Starfish and the Spider; The Unstoppable Power of Leaderless Organizations, Portfolio (Penguin), London, 2006.

During the Cold War, the Americans and the Russians were
engaged in an escalating battle of espionage and defence.
It was thought impossible that a plane could get anywhere near Russia, let alone the beating heart of Moscow, without the Russians knowing about it well in advance.


Well, it happened.
By effectively flying below the radar, a German fl
ying student flew his small plane from Germany and successfully landed smack-bang in Red Square.
You can just hear the jubilant young pilot shout “Surprise! I’ve arrived,” to the amazement of the Russian shoppers and Red Guards.

The central idea in The Starfish and the Spider will have a similar impact on business over the next decade.
Even though there are well-known examples of successful decentralized organisations around us right now, coverage of this concept in the popular press is all but invisible.
While the business press celebrates our prized leaders
as the source of strength, certainty and foresight, our business schools champion ‘leadership’ as the great salvation for our confused and ever changing world.
Yet, the ticking clock in the background suggests the pendulum that swings between centralization and decentralization is making a decisive strike in the opposite direction.
Has no one noticed that the central (sic!) feature that is transforming business today is a decentralized structure called the Internet?
In parallel with our opening story, it too is a result of Cold War defence.
Developed by the US Military to create a ‘leaderless’ organization in case the Soviets attacked, the Internet has cre
ated its own war on business traditions.

As Seth Godin suggests in his latest serving, Meatball Sundae (see RAP4, Marketing How-Now), the Internet has ended advertising, changed marketing forever and upturned business.
Have you been paying attention; have you noticed?


Decentralized organizations pose a similar threat.
The game has changed, as any music industry executive will tell you.

Napster started in a college dorm room and has dismantled th
e music empires of the big five recording companies one swapped song at a time.
The starfish had attacked the spider and won.
Historically, the Industrial Revolution gave birth to business based upon top-down control in the form of a hierarchy - think military command.

In contrast, the Internet shapes the Information or Knowledge Era in which we live and this favours a decentralized approach based upon loose networks, open systems and interacting relationships.
Is it any wonder the Big Military of the US didn’t see the tiny cells of Al Qaeda coming?
Talk about slip through the cracks...

The pendulum is swinging.
Whilst it won’t swing completely to purely decentralized structures, competitive advantage in the digital economy is heading that way.


We are likely to have many more fusions like Ebay, Skype and Wikipedia.
Other landscapes will not escape the starfish imprint.

On the political platform, Barack Obama has become the first black president of the US.
However, this will be a mere sideshow to the real change - the first president elected using a fusion of decentralized campaigning.
Whilst Hillary’s campaign was up to $36 million in debt based upon a classic top-down approach of seeking big donations from major players, Obama broke funding records.
More than 250,000 people contributed to his campaign with more than 90% offering $100 or less.
This is more contributors than any previous candidate and simultaneously he gained more than a million friends on social networking sites.

Whilst elections are not won by dollars in the bank they are won by grass roots action one vote at a time.
Most interestingly, given decentralization helped get Obama to the White House, could this be the beginning of the redesign of democracy?
With the aid of the Internet, participatory democracy is highly achievable against the centuries old tradition of elected representatives going off to our Capital Cities to vote on our behalf.

In Australia, as the most governed country in the world, perhaps it is time to dismantle the Federalism of states and become the ‘Starfish Republic’.
Decentralizing the monolith of government would surely be a transformation of our society.

Closer to the lounge room is the demise of television, that bastion of centralized conformity and family life that is being transformed by the freewheeling anarchy of the Internet.
Being told what to watch and when to watch it is not a popular sport for Gen Xers and Ys.
TV is also changing at other levels: the canned laughter of the sitcom is giving way to Reality TV where the ‘actors’ are free to be themselves rather than following some preordained script.

The Big Brother parallel to business is evident in the increasing demand for innovation.
If you want to be creative you need to abandon corporate speak and start to think
and act for yourself.
In a command and controlled environment innovation is a contradiction.
To remain competitive in the cut-throat global arena of big business, decentralized units are ‘the Idea Advantage’ because they are naturally suited to the free-flowing nature of an open system.
Ironically, the presentation of decentralization as the way to leader-less organizations is a misnomer - we’re heading to Leaderful Organizations.
Instead of a starfish organization being mired by the imagery of a chook with its head cut off running around aimlessly, our organizations will become more leaderful!
If Peter Drucker were alive today he would proclaim the ‘Leaderful Organization’ as the replacement of business bossiness.
Rather than having one dominant leader or chain of leaders, our organizations will require that we all step up to the plate and demonstrate personal leadership in being accountable and responsible for our contribution each and every day.

A catalyst and an even stronger ideology that is truly worth believing in will replace the reliance on the CEO to lead the way.
Building corporate cultures is like innovation; in a closed system of centralized control it is a contrivance and a contradiction.

Instead, decentralize, loosen the reins and let your employees step up to the plate in smaller circles where there is no place to hide.


In our previous RAP The Four Hour JOLT! we pointed to the demise of the 40-hour work week.
Decentralized organizations make the Four Hour Work Week feasible for all of us.

This is a major change in our society.
It not only changes business, government and community organizations, it also dramatically alters our roles within them and within our local neighbourhoods.

Ignore this at your peril!


PS : Co-author of The Starfish and the Spider, Rod A Beckstrom has just been appointed head of Cyber-Security - a new organization established by the US Governments Department of Homeland Security. The Bush administration has realized that a centralized approach is not working to stem the impact of starfish based hackers and terrorist cells following the failure of the centralized FBI, CIA and NSA in failing to predict S-11.

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Friday, March 19, 2010

Leaderful : The Power of Decentralized Organizations

Leaderful : The Power of Decentralized Organizations

The Bo
ok
The Starfish and the Spider; The Unstoppable Power of Leaderless Organizations, Portfolio, by Penguin, London, 2006.


Book Website
http://www.starfishandspider.com


The Authors

Ori Brafman and Rod A. Beckstrom

Speed RAP

Superficially, a spider and a starfish look similar - lots of arms and legs.
Internally, their physiology is completely dissimilar.
When we study how they’re dissimilar we see two discrete patterns.
Biologically, the spider is centralized whereas the starfish is decentralized; they represent extremes on a continuum.
Brafman and Beckstrom have used this metaphor to create a new business structure and management model - a Hybrid of centralized and decentralized.
The Internet, and digital technology, are the catalyst of this Fusion model and it’s the future of organizational management.
What will enable the Fusion model to grow your organization is respect and regard for the leader within each individual who collectively make up the organization.


Your Challenge

Fire Up!
Fire needs a Catalyst; Fusion needs a Catalyst.
Bring online the Catalyst qualities you were born with.
Get in touch with that part of you and bring it to the fore as you create Peer Leadership for yourself, your team and your organization.
Pay attention to how centralized and controlling you are (and also the people around you).
Loosen the reins - become a catalyst.

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Tuesday, February 23, 2010

Design Thinking Super Links

Design Thinking Super Links
After putting out a bucket load of thinking around Design Thinking, I've had several requests to put all the links in one place… like a super links page.
So here goes...


The Book and Author

The Book: Roger Martin's The Design of Business
http://www.amazon.com/Design-Business-Thinking-Competitive-Advantage/dp/1422177807

The Author: Roger Martin's Website:

http://rogerlmartin.com/

The Twit Rapper Versions in 26 tweets


First Half
http://www.bookrapper.com/2010/02/twit-rapper-design-advantage.html

Second Half

http://www.bookrapper.com/2010/02/twit-rapper-design-advantage-part-2.html

The Movie

http://www.bookrapper.com/2010/02/twit-rapper-design-advantage-movie.html

The Book Rapper Version


Intro

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating.html

Review of The Design of Business

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_16.html

RAP1: The Business Paradox

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_17.html

RAP2: The Knowledge Funnel

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_18.html

RAP3: Opportunities

http://www.bookrapper.com/2010/01/advantage-secret-to-creating-long-term.html

RAP4: Design Thinking

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_20.html

RAP5: The Reliability Bias

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_21.html

RAP6: Building Within

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_22.html

RAP7: Project Power

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_23.html

RAP8: Design Training

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_24.html

RAP9: Leading Design

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_25.html

RAP10: Designing Yourself

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_26.html

RAP11: Designing with Others

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_27.html

Book Rapper Context: For Future Sake!

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_28.html

Action Plan: Designing Your Future

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_29.html

Companion Pieces

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_30.html

Get the full Book Rapper issue: Design Advantage - includes all the RAPs
http://www.bookrapper.com/

Bonus Bits

Top Seven Design Thinking Books

http://www.bookrapper.com/2010/01/design-advantage-secret-to-creating_31.html

The Design Thinking Audit
http://www.bookrapper.com/2010/02/design-thinking-organizational-audit.html

The Design Thinking Audit handout from our Ideas Lunch

http://www.ideaslunch.com.au/docs/Design_Thinking_Audit.pdf

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Thursday, February 18, 2010

Design Thinking Organizational Audit

Design Thinking Organizational Audit
Are you ready for the future?
To find out if your organization has the right balance of Design Thinking rate yourself with these nine questions.

Colour in the circle of the response that best fits your view of your organization.

How does your organization rate?
1 How flexible are we? Are we highly prescriptive about how things get done? Or, does our culture allow multiple ways to achieve the same end?




2 How do we organize our work? Are the majority of tasks tied up in continuous work performed by the same person everyday? Or, a lot of shorter, highly focussed projects?




3
How visible is design in our organiza
tion? Is design missing in our organization? Or is it something that is championed as vital to our future?




4
How is our staff balance? Do w
e have an abundance of analytical people and few designers? Or do we have a good balance of designers and analytical people?




5
How do we reward
& provide incentives for our team? Is it based upon meeting reliability targets for sales or production? Or, do we promote & reward innovation and new ideas?




6
How do we select and approve new projects? Is it based on what has worked in the past? Or is it based on ‘w
hat could be’ in the future?




7
How do we genera
lly make our decisions? Do we rely on statistics, analysis and automated systems to decide? Or, are we open to subjective decisions?




8
What types of training do we provide for our teams? Is it mostly technical skills or more knowledge? Or, are we pro
viding training to promote creativity, innovation and design?




9
Who has the ultimate say in our organization? Is it the sales department? Production? Marketing? Or, is producing high-quality design the most important thing?





Scoring

  • What did you notice about your responses?
  • What might you do differently?
Get the full Book Rapper issue: Design Advantage
Download the worksheet from our Ideas Lunch
http://www.ideaslunch.com.au/docs/Design_Thinking_Audit.pdf

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